Easily. We can accommodate ski and snowboard bags on all our transfers. Please let us know you’ll be traveling with them at the time of booking so we can ensure the vehicle assigned has the appropriate space or ski racks. There is typically no extra charge for standard-sized equipment.

Safety is our top priority. Ontario’s winter can bring heavy snow and challenging road conditions. Our vehicles are equipped for winter driving, and our professional drivers are experienced in these conditions. If a route is deemed unsafe, we will communicate with you directly to discuss delays or alternative plans. We monitor weather and road reports constantly.

Absolutely. We highly recommend booking your transportation from Toronto Pearson Airport as soon as your flights are confirmed, especially for peak season travel (holidays, weekends). Advance booking guarantees vehicle availability and locks in your price.

Yes, we can provide age-appropriate child safety seats (infant, toddler, and booster seats) upon request. Please specify the type and number of seats needed during the booking process to ensure they are available for your trip.

Plans change, we get it. Rocks2Rocks offers a flexible cancellation policy. For the most current details regarding cancellation windows and potential fees, please review the terms and conditions during booking or contact our customer service team.