We know you’re here for the snow! Skis and snowboards are essential. One ski or snowboard bag per person is included at no extra charge. Please declare your equipment when you book your transportation from Kamloops Airport so we can plan for adequate space.

Our fleet is equipped for winter mountain driving, and our professional drivers are highly experienced in snowy conditions. We constantly monitor weather and road reports. In the event of a significant delay or road closure, our dispatch team will contact you directly to communicate any changes to your travel plan and work on the best solution. Safety is our top priority.

We strongly recommend booking your transfer at least 48 hours in advance, especially during peak season (holidays, weekends). Advance booking guarantees your vehicle and driver will be waiting for you, preventing any delays upon arrival. Last-minute bookings are subject to availability.

Plans can change. We offer a full refund for cancellations made more than 24 hours before your scheduled pickup time. Cancellations made within 24 hours of pickup are non-refundable. For complete details, please refer to the terms and conditions on your booking confirmation or contact our customer service.

Yes, child and infant seats are available upon request for a small fee. Please specify the type and number of seats required when you make your reservation to ensure they are fitted in your vehicle before pickup.

We accept all major credit cards, including Visa, MasterCard, and American Express, through our secure online booking portal.