We transport skis and snowboards at no extra charge. All our vehicles are equipped with ski racks or have sufficient interior space to carry your gear safely. Just let us know what you’re bringing when you book your shuttle from Friedman Memorial Airport so we can be prepared.

We track all incoming flights. If your flight is delayed, we automatically adjust your pickup time. You don’t need to worry about contacting us while you’re in the air. For significant delays or cancellations, please contact us as soon as possible. Our goal is always to provide a stress-free transport connection.

We highly recommend booking in advance, especially during peak periods like holidays and weekends. Pre-booking guarantees your vehicle and driver will be waiting for you, preventing long waits at the airport. You can often secure better rates by booking early.

Yes, safety is our priority. We can provide infant, toddler, and booster seats upon request for a small fee. Please specify the type and number of child seats needed at the time of booking to ensure they are installed in the vehicle for your arrival.

Rocks2Rocks offers a flexible cancellation policy. You can receive a full refund for cancellations made more than 48 hours before your scheduled pickup time. For more detailed information or to make a change, please refer to the terms on your booking confirmation or contact our customer service team.