Absolutely. It’s what we do. Our vehicles are equipped to handle ski and snowboard bags. To ensure we have the right vehicle and equipment (like a ski rack) for your private transfer, please declare all ski/snowboard equipment during the booking process.

Safety is our top priority. Our fleet is equipped with snow tires and our drivers are experienced in mountain conditions. However, severe storms can lead to road closures or chain controls, causing significant delays. We monitor road conditions constantly and will communicate with you directly if your transfer is affected.

We recommend booking as far in advance as possible, especially for travel during peak holiday periods (Christmas, New Year’s, Presidents’ Day) and on weekends. Booking at least 48 hours ahead is advisable, but we will always do our best to accommodate last-minute requests.

Yes, we can provide age-appropriate child safety seats (infant, toddler, and booster) for our private transfers. California state law requires children to be secured in a proper child restraint system. Please request any necessary seats at the time of booking to guarantee availability.

We track all incoming flights for our pre-booked private transfers. We will adjust your pickup time automatically for any flight delays at no extra charge. If you are on a shared shuttle, please contact us immediately to make alternative arrangements.

We accept all major credit cards (Visa, MasterCard, American Express) for online and phone bookings. Full payment details will be provided during the secure booking process.