Our private transfers offer generous luggage capacity. A standard booking typically includes space for one large suitcase and one carry-on per passenger. If you have excess luggage or oversized items beyond ski equipment, please mention it during the booking process or contact us directly so we can ensure your vehicle has adequate space for a comfortable ride.

Safety is our top priority. The Sierra Nevada can experience heavy snowfall and challenging road conditions. Our professional drivers are experienced in mountain driving, and our fleet is equipped with all-wheel drive and appropriate tires. We monitor road conditions constantly and will communicate with you directly if there are significant delays or closures. Booking a professional service provides peace of mind and a reliable transfer, no matter the weather.

Yes, we highly recommend booking your shuttle from Reno-Tahoe Airport as far in advance as possible, especially during peak season (Christmas, New Year’s, and Presidents’ Day weekend). Advance booking guarantees vehicle availability and locks in your price. Last-minute bookings are subject to availability.

Absolutely. We can provide age-appropriate child safety seats and booster seats upon request. Please specify the ages of your children when you make your reservation so we can have the correct seats installed and ready for your arrival, ensuring a safe and hassle-free experience for your entire family.

We track your flight in real time. If your flight is delayed, we will automatically adjust your pickup time accordingly. You don’t need to worry about contacting us for minor delays. For significant delays, cancellations, or flight changes, please notify us as soon as possible. Our goal is to be there when you land, whenever that may be.