For our private transfers, the allowance is generous – as long as it fits safely within the capacity of your reserved vehicle (e.g., a large SUV or van), you’re good to go. For a shared shuttle from Hayden Airport, the standard allowance is typically one large suitcase and one carry-on bag per person. If you have excess luggage, please contact us in advance.

Safety is our top priority. Our vehicles are equipped for winter conditions, and our professional drivers are experienced in navigating mountain roads. In cases of severe weather or road closures, we will communicate with you directly about potential delays or alternative plans. We monitor conditions constantly to provide the most reliable service possible.

Yes, we strongly recommend it. Booking your transfers from Hayden Airport in advance, especially during peak season (holidays and weekends), guarantees your vehicle will be waiting for you. It also helps you lock in the best rates. Last-minute bookings are subject to availability.

Yes. We can provide child and infant car seats upon request. Please specify your needs during the booking process so we can have the correct seat installed and ready for your arrival. You are also welcome to bring your own.

A private transfer is exclusively for your group. The service is direct to your destination on your schedule. A shared shuttle, sometimes called a bus from Hayden Airport, is a more economical service shared with other passengers, and may involve a few stops at different hotels or condos within the same resort area.