No problem at all! Both our private cars and shared shuttles are equipped to handle ski and snowboard bags. Just be sure to mention you’re traveling with them when you book your reservation so we can confirm the space. There is usually no extra charge for standard-sized equipment bags.

Mountain weather is unpredictable, and safety is our absolute priority. All our vehicles are winter-ready with appropriate tires, and our drivers are highly experienced in navigating snowy and icy conditions on I-70 and mountain passes. In cases of extreme weather or road closures, we will communicate with you proactively to adjust pickup times or make alternative arrangements.

We highly recommend booking your Eagle County airport shuttle in advance, especially during peak season (December–March) and holidays. Advance booking guarantees a vehicle will be waiting for you and locks in your price. Last-minute bookings are subject to availability.

We track all incoming flights, so we will be aware of any delays. For private transfers, your driver will adjust your pickup time accordingly at no extra charge. For shared shuttles, we will work to get you on the next available departure after you arrive. Just keep us updated if you can.

Yes, we provide FAA-approved child and booster seats upon request for a small fee. Please specify the type and number of seats needed when you make your reservation to ensure they are available for your trip.

Plans change, we get it. Rocks2Rocks offers a flexible cancellation policy. For a full refund, please cancel your reservation at least 24 hours before your scheduled pickup time. For a more detailed breakdown of our policies, please contact us for updated information.