No. At Rocks2Rocks, we understand you’re here to ski. One ski or snowboard bag per person is included in your fare. Please let us know you’re bringing them when you book so we can ensure adequate space in the vehicle.

We highly recommend booking your transfer at least 48 hours in advance, especially for travel during peak periods like holidays and weekends. Advance booking guarantees vehicle availability and locks in the best price for your trip.

We track all incoming flights. Our drivers will adjust their pickup time accordingly if your flight is delayed. For significant delays or cancellations, please contact our dispatch line as soon as possible to reschedule your transfer.

Absolutely. Safety is our top priority. Our entire fleet is equipped with winter tires and/or all-wheel drive systems. Our professional drivers are highly experienced in navigating snowy and icy mountain roads in Idaho.

Yes, we can provide car seats and booster seats for children upon request for our private transfers. Please specify the type of seat needed during the booking process to ensure we have it ready for you. There may be a small additional fee.

We offer a full refund for cancellations made more than 24 hours before the scheduled pickup time. Cancellations made within 24 hours of pickup may be subject to a fee. Please contact us for a full copy of our terms and conditions.