Our private vehicles are equipped to handle your gear. When booking, please specify the number of ski or snowboard bags you will be traveling with so we can assign the appropriate vehicle (like an SUV with a ski rack or a spacious van). Standard luggage allowance is typically one large suitcase and one carry-on per person, but we can accommodate more with advance notice.

Safety is our number one priority. All our vehicles are equipped for winter conditions, and our professional drivers are experienced in navigating snowy and icy roads. In cases of severe weather or road closures, we will communicate with you directly to reschedule or make alternative arrangements. Your reliable transport is our commitment.

We understand that plans can change. Rocks2Rocks offers a full refund for cancellations made at least 48 hours before your scheduled pickup time. For cancellations made within 48 hours, a partial charge may apply. Please contact us for our updated policy details when you book.

Yes, we do. The safety of our youngest passengers is crucial. We offer infant, toddler, and booster seats for a small additional fee. Please request any necessary child seats during the booking process to ensure they are installed and ready for your arrival.

We accept all major credit cards (Visa, MasterCard, American Express) for online and pre-booked reservations. This allows for a smooth, cash-free transaction when you land, making your hassle-free experience start right away.